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IT Service Desk Engineer
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-01-31
Listing for:
eTeach UK Limited
Full Time
position Listed on 2026-01-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
IT Service Desk Engineer
£25,660 - £29,415 per annum (depending on experience)
A minimum of 37.5 hours per week
Permanent
- Work in partnership with academic departments and professional services to deliver consistently high-quality AV and IT support service to students and staff
- Provide a customer-focused, approachable and responsive helpdesk service, ensuring a positive user experience across all interactions
- Take a proactive role in the maintenance, monitoring and continuous improvement of AV and IT systems
- Deliver timely and effective reactive support, diagnosing and resolving technical issues as they arise
- Actively contribute as a key member of the AV and IT support function, supporting service improvements and the smooth
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