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Senior Service Desk Engineer - xIT Support Lead
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-02-19
Listing for:
Randstad Technologies Recruitment
Full Time
position Listed on 2026-02-19
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A leading recruitment agency in Gloucester is seeking an L1/L1.5 Technical Support Engineer. In this role, you will diagnose and resolve varied technical issues while ensuring high customer satisfaction. Key responsibilities include omnichannel support, user administration, and hardware configuration. The ideal candidate will have over 4 years of experience in a technical support environment, a strong understanding of ITIL methodologies, and excellent communication skills.
This position involves working in a 24x7 shift rotation and offers a dynamic work environment.
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Position Requirements
10+ Years
work experience
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