Head of IT
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-06-02
Listing for:
Owen Daniels
Full Time
position Listed on 2026-06-02
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Support
Job Description & How to Apply Below
Head of IT
Permanent
Monday – Friday 8am – 16:30 pm
Gloucester
Head of IT
Job Description
Manage and optimise IT service delivery by owning the MSP relationship, overseeing service levels, KPIs, incident management, vendor performance, and continuous improvement initiatives.
Lead and develop the IT function through team management, coaching, performance improvement, and fostering a culture of accountability and excellence.
Drive IT strategy and governance by supporting the technology roadmap, managing budgets, software licensing, assets, supplier contracts, and IT risk management.
Oversee core technology platforms and security including IT infrastructure, Microsoft 365, cybersecurity, disaster recovery, and key business systems such as Sage 200 and Salesforce.
Deliver technology-enabled business change by leading IT work streams in transformation projects, managing stakeholder relationships, and reporting on IT performance, risks, and opportunities.
Head of IT
Essential Experience/Skills/Qualifications
Extensive senior IT leadership experience, with a proven track record of leading IT functions and developing high-performing teams.
Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations.
Broad technical knowledge across Microsoft 365 (Entra , Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure.
Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations.
Excellent stakeholder management, communication, and problem-solving skills, with the ability to influence decision-making and drive successful business outcomes.
If you feel you’re a good fit for this position, please click ‘apply
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