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IT Service Desk Analyst: First-Line Support & Growth

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: i2i Recruitment Consultancy
Full Time position
Listed on 2026-06-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below

i2i Recruitment Consultancy is seeking a Service Desk Analyst to join their growing IT services team in Gloucester. In this role, you will provide exceptional customer support, manage service requests, and resolve technical issues effectively.

No prior experience is required; however, strong customer service skills and a keen interest in technology are essential. The position offers flexible working hours, including shifts and weekend work, alongside benefits like 25 days of annual leave and ongoing training opportunities.

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