Business Analyst

About The Team

You’ll be joining a strategic team of consultants that deliver the big ideas and bold initiatives that help our customers stay ahead. They work closely with our customers to design strategies that drive long‑term success and tangible impact. As the backbone of our Consulting division, they connect the dots between business goals and tech innovation, helping both our customers and company grow strong, smarter and faster.

If you’re ready to think big and with purpose, you’ll fit right in.

• Lead structured analysis to support strategic business change and technology‑enabled transformation projects.
• Partner with a diverse set of clients – from IT and digital teams to executive leadership – to shape impactful solutions.
• Define and document business and functional requirements, customer journeys, service blueprints, and prototypes.
• Drive improvements in operational efficiency and client experience through insight‑driven design thinking.
• Ensure seamless collaboration between business and technical teams to deliver scalable and user‑focused solutions.
• Support testing, implementation, and integration of digital platforms and technical solutions.
• Champion continuous improvement and contribute to the evolution of BA standards, tools, and best practices.

• Experience in a senior‑level Business Analyst role, leading complex projects or work streams.
• Strong understanding and application of customer insight and design thinking principles.
• Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable).
• Deep knowledge of product delivery approaches, with practical experience in user story writing, backlog management, and defining acceptance criteria.
• Demonstrated experience delivering business change and IT‑enabled transformation.
• Experience collaborating with third‑party suppliers and vendors to achieve delivery goals.
• Solid understanding of data models, APIs, and modern cloud‑based platforms.
• Proficiency in tools such as Azure Dev Ops, Visio, JIRA, or similar.
• Ability to assess organisational risk and evaluate long‑term business impacts.

The successful candidate must hold a current DV security clearance with the ability to go through an enhanced level.

It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations – Gloucester, London, Manchester (based on project requirements).