SharePoint Administrator

Location: Gloucestershire

Hays are working with a public sector organisation in Gloucestershire to recruit a 12-month FTC SharePoint SME / Desktop Support Engineer. Salary c £30,000 - £35,000 and mostly site based in Gloucestershire.

Key Responsibilities

Administer and maintain SharePoint Online sites, libraries, permissions, security, and governance.
Support the Trust's SharePoint migration project and ongoing platform improvement.
Provide support for SharePoint incidents, requests, troubleshooting, and user queries.
Monitor performance, compliance, and storage, escalating issues where required.
Create user documentation, training materials, and promote best practice.
Assist with Service Desk operations, account administration, asset management, and supplier liaison.
Deliver excellent customer service and stakeholder engagement across the organisation.
Key Requirements Essential

Relevant IT qualification or equivalent hands-on experience.

Experience with Microsoft 365 / SharePoint Online administration.
Knowledge of ITIL and Service Desk support processes.
Strong stakeholder management, communication, and customer service skills.
Experience using incident and service request management tools. Desirable

NHS experience.
Microsoft certifications.
Exposure to desktop, server, or network support environments.

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