Salesforce Admin

Are you a Salesforce Admin? My client who is a leading UK engineering and services group specialising in water management and infrastructure solutions are looking for a Salesforce Admin, someone who is organised, has a good personality and good communication skills with a business focused mindset.

Permanent

Monday - Friday 8am - 5pm

Gloucester

• Build and maintain
  
  Salesforce solutions using
  
  Flows, validation rules, approvals, and other declarative tools, resolving issues by identifying root causes andmaking configuration changes where possible.
• Administer and configure
  
  Salesforce(Sales Cloud and Marketing Cloud), managing users, permissions, security, reports, dashboards, anddata access.
• Manage releases, changes, and support, following IT change control processes, handling incidents, maintainingenhancementbacklogs, and escalating issues when required.
• Collaborate with businessstakeholdersto gather requirements, deliver scalable Salesforce solutions, provide user training, and challenge requests that could negatively impact the platform.
• Maintain documentation and governance, ensuring system documentation, process maps, and configuration records are accurate and supporting other IT responsibilities as required.

• Proven experience as a Salesforce Administrator with strong platform knowledge.
• Hands-on expertise in Salesforce Sales Cloud and working knowledge of Marketing Cloud.
• Strong communication skills, able to engage effectively with both technical and non-technical stakeholders.
• Business-focused approach, translating requirements into practical Salesforce solutions.
• Experience working withinIT governance, including change control, documentation, and best practices.