IT Support Analyst
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-08-28
Listing for:
Pearson Whiffin Recruitment Ltd
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
- Contract
- Permanent
We’re looking for a technically strong, personable Engineer to join our user-focused IT team, with the main area of expertise being MacOS.
Reporting to the Head of IT, you’ll be the first point of contact for IT support, providing high-quality assistance across MacOS, iOS, a small amount of Microsoft 365, Entra (Azure AD), Meraki wireless, Cisco Any Connect VPN, cloud technologies and AV systems. You’ll also provide support for VIP incidents, requests and changes, so excellent communication and a proactive, customer-focused approach are essential.
We’re looking for someone who is self-motivated, organised and comfortable working autonomously, with the ability to take ownership of issues through to resolution and explain technical matters clearly to users, as well as the following technical skills:
MacOS and iOS Support
Familiar with Service Desk Tools
Familiar with networking concepts, such as LAN/WAN configuration
Familiar with AV equipment, including Smart-TV.
Knowledge of M365 environments
A clean UK driving licence is required, as occasional travel to other sites will be necessary
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×