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Technical Support Specialist — Upsell Focus

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: IONOS Group
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Technical Support Specialist — Upsell Focus

Fasthosts, part of the IONOS Group in the United Kingdom, is hiring a Customer/Technical Support Specialist. The role involves helping customers with account and technical issues across phone, email, chat, and social media, with a focus on great service and upselling opportunities.

We offer both office and hybrid work options and provide extensive training. A three-month development program will start your journey, with ongoing support as you grow your skills in a fast-paced tech environment.

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