Site Reliability Engineer

Security: Candidates must be eligible to achieve UKIC DV Clearance

I’m working on a Site Reliability Engineer opportunity with a growing national-security technology team in Gloucester.

The role sits across software engineering, infrastructure and operations, with a strong focus on automation and continuous improvement. Rather than simply responding to incidents and closing tickets, you’ll be expected to understand why issues are happening and put the right engineering solution in place.

You’ll be responsible for keeping critical applications available, stable and performing as they should. That will involve working closely with development and product teams, improving the way services are designed and supported, and making sure systems are properly monitored and resilient.

• Supporting and improving services used by important mission applications.
• Investigating incidents and resolving problems across the application and infrastructure stack.
• Automating repetitive operational tasks wherever possible.
• Improving monitoring, logging, alerting and overall service visibility.
• Using performance and availability data to identify areas for improvement.
• Advising development teams on reliability, scalability and supportability.
• Working with cloud platforms, containers and microservices.
• Contributing to SRE and Dev Ops standards across the wider engineering community.
• Introducing practical improvements that reduce manual support and improve service quality.

This is not a role where you’ll spend all your time dealing with operational tickets. The expectation is that support work is kept under control so that the team can focus on automation, engineering improvements and making the underlying services more reliable.

You’ll ideally have a background in SRE, Dev Ops, platform engineering, software engineering or a similar infrastructure-focused role.

Experience with some of the following would be useful:

• Linux and Windows, including Bash and Power Shell.
• ELK, Elasticsearch or similar monitoring and logging tools.
• Docker, containers and microservices.
• Chef, Puppet or comparable deployment and configuration tools.
• Elasticsearch, MongoDB or similar database technologies.
• Application troubleshooting and incident resolution.
• Agile or Scrum delivery environments and tools such as Jira.
• ITIL terminology and service-management processes.
• Automated testing tools such as Selenium.
• Working with or improving open-source software.

You don’t need to tick every single box. A strong troubleshooting background, good software engineering principles and an ability to automate and improve systems will be more important than knowing every tool listed above.

This is a chance to work on technically challenging systems where availability, resilience and security genuinely matter. You’ll join an expanding engineering community in Gloucester and work alongside experienced software, infrastructure and Dev Ops professionals.

If your background is in SRE, Dev Ops, platform engineering or software-focused infrastructure and you’re looking for something more meaningful than standard operational support, get in touch with Chris Prendergast at Anson McCade.