1st Line Service Desk Technician
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-09-23
Listing for:
Hunter Selection
Full Time, Seasonal/Temporary
position Listed on 2026-09-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
- Up to £28,000
I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester.
The right IT Service Desk Engineer will possess excellent people skills and will have worked in 1st line role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment.
The succcessful IT Service Desk Engineer will be working in the following areas and will possess the below skills:
O365 support and administration
Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience
Outlook and email support
Responding to requests for support by logging and categorising incidents
Troubleshooting and resolving issues
Ensuring users are kept up to date and that SLAs are met
Building, installing and configuring hardware and software
Working on an IT Service Desk as well as working on live infrastructure projects
Benefits of the company/role include:
Holiday allowance
Company pension
Profit share scheme
Microsoft training courses and certifications
Fantastic opportunties for career progression.
Apply Below!
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
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