IT Business Solutions Manager EMEA & Wellness

IT Business Solutions Manager - EMEA & Wellness

Hybrid-with at least 3 days out of 5 per week onsite at our Quedgeley offices
Salary to be discussed on application excellent benefits including car cash allowance company bonus private health care and generous pension scheme

The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK Europe the Middle East and Africa as well as Kohlers Global Product Innovation (GPI) teams.

The EMEA IT team is responsible for delivering business-facing technology solutions supporting day-to-day operations and driving digital and technology-enabled transformation across a complex and varied landscape of markets functions and brands.

Within EMEA IT Business Solutions Managers (BSMs) act as the primary interface between the business and IT working closely with stakeholders to shape demand prioritise initiatives and deliver value through technology.

The EMEA & Wellness business portfolio spans multiple markets brands and business models with varying levels of technology maturity operational complexity and demand. This creates a significant opportunity to improve alignment consistency and value delivery through stronger integration of business and IT.

This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape prioritise and deliver technology solutions that support both day-to-day operations and longer-term strategic outcomes. Working closely with Regional IT and Enterprise teams the BSM will operate within a highly collaborative matrixed environment to drive aligned scalable and effective delivery across the region.

Role Purpose

The Business Solutions Manager EMEA & Wellness is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses including France the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape this role ensures that business priorities are clearly understood translated into actionable technology roadmaps and delivered through to measurable outcomes.

This role plays a critical part in strengthening regional integration bringing consistency visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy improve service performance and ensure that technology investment delivers meaningful business value.

Core Accountabilities

1. Business Partnership & Relationship Ownership

• Acts as the primary IT point of accountability for assigned business areas owning the overall health and effectiveness of the business IT relationship.
• Embeds with senior business leadership as a trusted advisor contributing to business strategy discussions and representing IT perspectives.

2. Technology Strategy & Roadmap Ownership

• Accountable for creation maintenance and communication of a clear prioritised multiyear technology roadmap aligned to business strategy enterprise architecture standards and delivery capacity.
• Translates business strategy into coherent capability roadmaps spanning digital ERP data AI commercial and operational platforms.

3. Demand Shaping & Prioritisation

• Leads the shaping constructive challenge and prioritization of new business demand ensuring focus on initiatives that deliver the greatest business value.
• Partners with business leaders Enterprise Architecture and PMO to sequence demand based on value dependencies risk and capacity.

4. Endto End Ownership of Business Outcomes

• Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits.
• Works across business delivery and operational teams to proactively identify risks remove blockers and address issues that threaten value realisation.

5. Portfolio Oversight Risk & Issue Escalation

• Provides endtoend oversight of the business technology portfolio.
• Owns escalation and resolution of portfolio level risks issues and dependencies affecting business outcomes.
• Ensures senior stakeholders have transparent accurate views of progress tradeoffs and decisions required.

6. Operational Accountability & Service Performance Visibility

• Accountable for ensuring business stakeholders have visibility of IT operational…