Commercial Account Handler

Our client, a well-established insurance brokerage, based in Cheltenham, has an exciting new opportunity for a Commercial Account Handler to join their team on a permanent basis due to continued business growth. This is a great position for someone within the insurance industry who's looking to move to a company where there's genuine career opportunity and fantastic earning potential.

The successful Commercial Account Handler should have:

• A minimum of 10 years commercial insurance experience with strong customer service skills.
• Excellent organisational, communication and relationship-building abilities.
• Good IT skills, with experience using SSP being highly advantageous.
• Cert CII qualification (or working towards it) would be beneficial.
• A proactive, dependable approach with excellent problem-solving skills and the ability to manage a busy workload.

In this role, the Commercial Account Handler will be responsible for:

• Supporting Account Executives with the day-to-day management of commercial client accounts.
• Handling client and insurer enquiries while ensuring all documentation and systems remain accurate and compliant.
• Managing insurance claims from initial notification through to resolution, liaising with all parties to achieve the best outcome for clients.
• Building strong relationships with insurers and clients while providing advice on a wide range of commercial insurance products.
• Preparing client presentations, maintaining scheme management procedures and identifying opportunities to support business growth.

Our client is offering the successful Commercial Account Handler a salary of up to £40,000 plus an excellent benefits package including flexible working, private health insurance, pension contributions, employee benefits, regular work socials and genuine career progression to Account Executive.

• flexible working
• private health insurance
• pension contributions
• employee benefits
• regular work socials
• genuine career progression to Account Executive

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