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Credit Recoveries Handler

Job in Gloucester, Gloucestershire, GL1, England, UK
Listing for: MPJ Recruitment Ltd
Full Time position
Listed on 2026-10-15
Job specializations:
  • Insurance
    Insurance Agent & Advisor, Insurance Claims, Risk Manager/Analyst, Insurance Analyst
Salary/Wage Range or Industry Benchmark: 30000 GBP Yearly GBP 30000.00 YEAR
Job Description & How to Apply Below
Credit Hire Recoveries Handler Monday - Friday 9am - 5pm (35 hours p/w) Salary - up to £30k DOE plus bonus up to £300 p/m MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Credit Hire Recoveries team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026.

As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Recoveries Handler Duties:
Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.

Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.

Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Recoveries Handler Benefits:
Monday-Friday Salary up to £30k Bonus structure Flexible working 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested in knowing more? CLICK APPLY.
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