Mon Motors Volkswagen Service Technician Apprenticeship

Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.

The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full‑time employment at one of our retailers.

Volkswagen Group (VWG) is one of the UK's largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, KODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

The Service department is vital to the success of our business. From right first‑time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

• Use of diagnostic equipment to identify vehicle faults
• Testing of parts and systems to ensure correct working
• Follow checklists to ensure all critical parts of vehicles are examined
• Carry out bumper to bumper overview, service, and inspection
• Maintain electronic systems including on‑board entertainment systems
• Undertake repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
• Complete legible and accurate paperwork for customers and centre records
• Maintain a clean and tidy work environment
• Work with a wide range of products including traditional, hybrid and electronic engines
• Experience a varied technical training from heritage vehicles to leading‑edge modern technology
• Demonstrate logic and problem‑solving skills
• Pay attention to detail and commit to completing this three‑year training programme
• Show passion for the industry and the brand

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer service
• Interest in vehicle engineering

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long‑term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre.

Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part of the programme (travel, accommodation and food).

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports developing resilience, confidence and teamwork skills.

• Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
• Certificate in Automotive Refrigerant Handling
• Brand specific certifications

Monday – Friday, 08:30 – 17:30. Possibility of Saturday work and/or shifts. Working week will be confirmed on application.