Group Sales Manager

Job Purpose

• Take full responsibility of the Domestic product for the Group.
• Lead and manage the Group Sales team to achieve revenue, margin and contribution targets.
• Drive revenue and brand awareness through business development/account management and manage day-to-day sales activities and coordinate processes.
• Deliver a consistent superior service in line with the company quality standards.
• Comply with company cash management guidelines.

• Full responsibility for Group contribution.
• Daily management of Group sales performance through use of DRR.
• Conduct monthly reviews of Sales and Customer Service Teams.
• Achieve company conversion targets.
• Manage margins by job via PF10 report.
• Ongoing management and development of local accounts.
• Manage Customer Service team through adherence to daily task list.
• Manage all staff to achieve appropriate KPIs.
• Ensure efficient and effective management of all Sales Centres in Group.
• Conduct all relevant recruitment in line with company guidelines.
• Complete weekly trading and monthly forecast for Group.
• Investigate claims and complaints.
• Maintain and monitor an up-to-date training matrix for all Group management, sales and administrative staff.
• Complete all required monthly returns.
• Compliance to Branch Health & Safety requirements.
• Adherence to company ISO/BAR accreditations.
• Ensure all payments are collected in line with contract conditions.

• Achieve annual target.
• Company sales conversions (as per PF04 Report).
• 12 monthly sales reviews.
• Sales productivity targets via DRR.
• Local account measurement.
• Sales Centre of the Year.
• Sales Centre compliance table.
• Achieve product margins via PF10 report.
• Improvement to budgeted claims percentage.
• Branch use again score 95%.
• Branch service score of 8.7.
• Minimum of 2 quality audits (1 must be international) per month.
• Zero debt over 60 days.
• Minimum health & safety audit score of 90%.