PCN Business Manager

PCN Business Manager

The closing date is 02 August 2026

This is an exciting opportunity for an experienced and motivated leader to join North & South Gloucestershire Primary Care Network (PCN) as our Business Manager.

Working closely with the Clinical Director, GP Partners and Practice Managers, you will provide strategic and operational leadership across a network of five independent GP practices serving approximately 60,000 patients. You will play a pivotal role in shaping the future direction of the PCN, ensuring it remains financially sustainable, well governed and responsive to the changing needs of our local population.

As the senior non-clinical leader within the Network, you will be responsible for developing collaborative working across member practices while respecting their independence. You will provide leadership across governance, workforce, finance, organisational development, business planning and service transformation, ensuring the PCN is well positioned to respond to local and national NHS priorities.

We are looking for an individual who combines strategic thinking with excellent relationship-building skills and a passion for collaborative working. This role offers the opportunity to influence the future of neighbourhood healthcare and make a significant contribution to improving outcomes for our patients and communities. The position is for 30 hours per week working across all six practice buildings and our PCN office located in Gloucester.

The Business Manager will work in partnership with the Clinical Director, GP Partners, Practice Managers and the PCN Board to provide strategic leadership and effective operational management across the Network.

You will lead the development and delivery of the PCN's strategic vision, business plans and organisational objectives while ensuring effective governance, financial sustainability and regulatory compliance. Working closely with the Finance Officer, you will oversee financial planning, monitor budgets, develop business cases and maximise funding opportunities to support service development.

You will lead workforce planning, recruitment, organisational development and staff engagement, whilst supporting Practice Managers to develop collaborative approaches that improve resilience and patient care. The role will oversee performance monitoring, risk management, quality improvement and delivery of Network Contract DES requirements and locally commissioned services.

A key aspect of the role is building trusted relationships across member practices and with external partners, including the Integrated Care Board, community providers, local authorities and voluntary sector organisations. You will use data, insight and innovation to support service transformation, improve outcomes and help ensure the PCN continues to deliver high-quality, patient-centred neighbourhood healthcare.

North & South Gloucester Primary Care Network is a forward-thinking partnership of five established GP practices working together to provide high-quality, patient-centred care for approximately 60,000 patients across Gloucester.

We have developed strong relationships across our member practices and with colleagues across the NHS, local authorities, community services and the voluntary sector. These partnerships enable us to design and deliver innovative services that improve patient outcomes, reduce health inequalities and provide joined-up care closer to home.

Our multidisciplinary workforce includes specialist frailty nurses, care coordinators, an occupational therapist, clinical pharmacists, pharmacy technicians and social prescribers. Every practice has dedicated Care Coordinators and Social Prescribers, while our Pharmacy Team works flexibly across all practices to support medicines optimisation and clinical care. Together, these teams provide proactive, personalised support that helps patients maintain independence and reduces avoidable hospital admissions.

Collaboration is central to everything we do. We value openness, innovation, continuous improvement and shared learning, while respecting the independence of each practice. Joining our PCN means becoming part of an ambitious and supportive organisation where your leadership will help shape the future of neighbourhood healthcare and make a meaningful difference to our local communities.

The Primary Care Network (PCN) Business Manager is the senior operational and strategic manager for North & South Gloucester Primary Care Network (NSG PCN). Working alongside the Clinical Director, GP Partners, Practice Managers and the PCN Board, the post holder will provide strategic leadership, organisational development and operational management across a network of five independent GP practices serving approximately 60,000 patients.

The Business Manager will play a central role in developing the PCN as a sustainable, high-performing neighbourhood organisation, ensuring the Network is well…