Chief Patient & Complaints Leader
Listed on 2026-10-11
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Management
Chief Financial Officer (CFO) -
Healthcare
Gloucestershire Hospitals NHS Foundation Trust is seeking an experienced leader to head Complaints and PALS within the integrated Patient Experience and Voice team. You will hold delegated accountability for the Trust's Complaints and PALS services and serve as senior adviser on NHS complaints handling.
The role focuses on compassionate, fair, timely resolution and learning, translating feedback into safer, more inclusive care, with oversight of complex cases and ensuring compliance with NHS
This posting is for the Chief Patient Experience & Complaints Leader role at Gloucestershire Hospitals NHS Foundation Trust, based in Gloucester, England, United Kingdom.
The Chief Patient Experience & Complaints Leader role at Gloucestershire Hospitals NHS Foundation Trust is now open for applications in Gloucester, England, United Kingdom.
Join us at Gloucestershire Hospitals NHS Foundation Trust as our next Chief Patient Experience & Complaints Leader in Gloucester, England, United Kingdom.
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