Practice Manager

Location:

Gloucestershire’s City Campus, alongside the three counties dental school

Location: Gloucestershire’s City Campus, alongside the three counties dental school

Join Smile Together as we continue to grow in Gloucester! Following the successful opening of Quayside Dental Centre
in July 2026
, we’re preparing to open our second dental practice in the city
, a brand-new, purpose-built clinic at Gloucestershire’s City Campus, anticipated to open in early 2027.

This is a unique opportunity to lead the operational setup of a new clinic, building and supporting a high-performing team while ensuring the delivery of safe, efficient and patient-centred care. If you are passionate about modern, ethical dentistry and thrive in a leadership role where you can influence service delivery, team development and patient experience this is the role for you.

What are we looking for?

As we begin this exciting new chapter, we’re looking for an experienced Practice Manager to play a key leadership role in establishing and developing the service from the ground up.

You’ll bring:

• Proven experience in team leadership and operational management ideally within dental, healthcare*, or similar service sectors
• You’ll be organised, calm under pressure, and focused on achieving high standards
• Proven commercial and revenue generation combined with a focus on providing clinical excellence with a focus on patient satisfaction

* GDC registration without conditions if applicable.

Your responsibilities will include:

• Leading and inspiring a positive, effective team culture
• Managing day-to-day operations to support exceptional patient care
• Optimising diaries and resources to meet clinical and business objectives
• Monitoring KPIs and using data to inform decisions and drive improvements
• Ensuring governance and regulatory compliance (CQC, infection control, etc.)
• Supporting the ongoing development and training of your team

We’re looking for someone who is:

• Proven to have a strong background in people and service management
• An excellent communicator with strong problem-solving skills
• Passionate about delivering great care and an excellent patient experience
• Confident in using performance data and quality assurance systems
• Familiar with CQC standards and governance (and willing to train as a CQC Registered Manager)
• Ideally IOSH trained, with knowledge of safeguarding and infection prevention (training provided if required)

Why Join Us?

Were more than just a dental practice, we’re proud to be

• the UK’s first dental practice to be B Corp certified
• a Community Interest Company (CIC)
• employee-owned, giving our team a voice within the business

From reducing our environmental “tooth print” through sustainable practices to improving access to dental care within local communities, our mission goes beyond dentistry — we change lives, and we’d love you to be part of that.

Professional Development:

We’ll help you develop your skills with access to our compliance suite, including a paid subscription to Agilio for continuous professional development.

Paid Indemnity & GDC Registration:

We’ve got you covered so you can focus on your career.

Workforce Benefits Package:

Occupational pension scheme, 27 days paid annual leave plus bank holidays (pro rata), National Living Wage Employer, and an extra paid day off to celebrate your birthday!

Smile+ Employee Benefits Platform

Enjoy access to our Smile+ employee benefits platform, bringing together exclusive employee discounts, health and wellbeing resources, financial wellbeing support, recognition tools and a range of benefits designed to support you both at work and beyond.

Health Cash Plan

Access a comprehensive Health Cash Plan through Westfield Health, helping you claim…