Production Lead

Overview

We are the world’s largest pure‑play ice cream company, building iconic brands such as Wall’s, Cornetto and Ben & Jerry’s that are loved in 76 countries. With 19,000 expert colleagues we lead the industry by turning ideas into action and creating a real difference for our consumers.

• Organise, plan and coordinate activities for a defined production unit.
• Track safety and quality actions, capture and analyse KPIs, and develop action plans for safety, quality and waste reduction.
• Collaboratively create production schedules with planning and support labour allocation.
• Recruit and manage labour planning, supporting workforce requirements.
• Receive and integrate projects and innovations into the production schedule.
• Drive completion of safety action plans, including incident investigations and near‑miss reviews.
• Conduct safety audits, risk assessments and ensure compliance with site requirements.
• Collate safety KPIs & KAIs and share with production teams.
• Carry out quality audits, support external audits and drive quality action plans.
• Coordinate daily operations, communicate plans, and respond to operational disruptions.
• Manage weekend and weekly planning, ensuring robust communication with all shift managers.
• Plan production schedules in agreement with the planning department and communicate changes to teams.
• Support shift managers on the shop floor, including briefs, changeovers and projects.
• Develop and execute rectification plans for blocked stock.
• Prepare detailed activity plans for downtime activities such as cleaning, maintenance and startup/shutdown.
• Serve as the first point of contact for all projects landing in the production area and coordinate integration with planning teams.
• Handle employee relations: conduct disciplinary investigations, hearings and address grievances.
• Implement continuous improvement initiatives, collect data and work with engineers and operators to eliminate waste.
• Coordinate training and recruitment activities with the site training team, aligning skill development with operational needs.

• National school leaver qualifications in Reading, Writing, Comprehension and Mathematics.
• Preferable:
  Degree in a science or engineering discipline (not mandatory).
• Strong understanding of the end‑to‑end manufacturing process.
• Knowledge of national safety and environmental legislation and company policies.
• Demonstrated experience achieving sustained success in a manufacturing environment, including leading improvement projects.
• Strong continuous improvement knowledge and ability to use data for decision making.
• Excellent analytical, organisational and communication skills.
• Ability to drive a strong safety culture and promote best practice.
• Commercial acumen and understanding of financial concepts.
• Capacity to work in a fast‑paced environment, prioritise and make quick, sound decisions.
• Reasonable mechanical skills to address day‑to‑day issues (advantageous but not essential).

• Market‑competitive pay and performance‑related rewards.
• Support for health, wellbeing and life outside of work.
• Time off to recharge and rest.
• Ongoing learning and development opportunities.

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work, regardless of age, disability, gender identity, race, religion, sexual orientation or any other protected characteristic.