Customer Assistant - Cafe Eastgate

Work Pattern Week 1 Monday 10:30 - 5:30 Tuesday 10:00 - 5:30 Wednesday 10:00 - 5:30 Saturday 9:30 - 5:30 Week 2 Sunday 9:30 - 5:30 Monday 10:00 - 5:30 Wednesday 9:30 - 5:30 Thursday 10:00 - 5:30 Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods. Being digitally confident is essential. You ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied. Efficiency and effectiveness are key aspects of your role. You ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don t wait. You ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service. Teamwork matters. You ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets. Flexibility is also vital. You ll adapt quickly, working where needed with pace.

It s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.