Retail Sales Manager

Overview

We’re looking for a proactive and customer-focused Retail Sales Manager to run our brand new UK showroom. Day-to-day, you’ll oversee on-site customer experience, and maintain showroom standards. You’ll also handle sales enquiries, be a trusted product expert, and coordinate with the wider team to ensure the showroom runs smoothly and reflects our brand at its best.

Reporting to the Director of Sales - UK & Europe, this is a full-time role based at our Gloucester Head Office. Initially, as we establish a normal routine within our brand new showroom, there will be a requirement for the successful candidate to work weekends (likely Wed-Sun schedule). However, our aim will be to build support around this position which will allow for greater flexibility.

If you thrive in a fast-paced, customer-facing environment, and you're passionate about strength and fitness, this is the role for you.

Job Requirements

• Significant retail sales, showroom, or account management experience (preferably within a similar setting).
• A good understanding of the strength and fitness industry, either through professional or personal experiences.
• Evidence of implementing excellent customer journey processes and successful visual merchandising.
• Demonstrable sales track record and commercial acumen.
• Excellent communication and relationship-building skills.
• Ability to identify issues and problem solve at pace.
• Prior experience of operating Point of Sale systems.
• Comfortable working in a fast-paced, high-growth environment.
• Existing product and brand knowledge is desirable.

The successful candidate will be comfortable being based full time (Wed-Sun) at our Gloucestershire-based showroom. A full and valid UK driving license will be a required, due to some travel requirements to events, trade shows, and other consumer activations.

• Overseeing daily showroom operations to ensure a premium, customer-focused experience.
• Implementing showroom processes and best practices to optimise efficiency and customer satisfaction.
• Working towards retail, showroom, and D2C sales targets.
• Building and managing relationships with retail partners and resellers.
• Supporting the February 2026 showroom launch.
• Leading merchandising, product training, and promotional execution.
• Providing accurate forecasting, reporting, and market insights.
• Collaborating with marketing, operations, logistics, and customer service.
• Gather customer feedback and provide insights to support continuous improvement.
• Representing REP at events, trade shows, and consumer activations from time-to-time.
• Maintaining compliance with company standards, policies, and health & safety guidelines.
• £40,000 to £45,000 per annum + company bonus scheme