Colleague - Churchdown Superstore
Listed on 2026-05-28
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail Sales, Retail Support
Overview
Tesco UK
• Gloucester
• Permanent
• Working hours 33
• Apply by 01-May-2026
Availability Window:
Mon to Sat 16:00:00 to 24:00:00 (times may vary).
Note:
We schedule contracted hours within these times and provide 3 weeks' notice of shifts. We are flexible if your available times are close to the advertised windows.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
What is in it for you- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Discounts with colleague card and pay day benefits
- Access to wellbeing services and support resources
- Life cover and pension with matching contributions
- Additional benefits to suit you (discounts, schemes, cycle to work, etc.)
- Uniform provided and policies to support you for life’s moments
- Access to colleague networks for diverse backgrounds
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being knowledgeable about the store’s products and services.
- Working across service, picking and replenishment areas as required.
- Putting training into practice to work safely and effectively.
- Making decisions that are right for customers and delivering routines that meet needs.
- Participating in seasonal, community and charity events to create an inclusive atmosphere.
- Understanding store performance and contributing to service, sales, waste reduction and profitability.
- Handling products with care to maintain quality and ensure they reach customers in good condition.
- Living our values, being welcoming, and following policies.
- Occasionally accepting deliveries into the store.
- A passion for delivering great service and greeting customers with a smile
- The ability to build rapport and create a positive shopping experience
- To take initiative and make decisions in customers’ interests
- Work well within a team and communicate openly
- Build relationships with colleagues to foster a sense of team spirit
- Be punctual, well presented and a brand ambassador
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means acting as a responsible and sustainable business for all stakeholders, communities and the planet.
Diversity, equity and inclusion (DEI) is central to Tesco. We want everyone to feel represented and welcome are a place where Everyone’s Welcome.
We welcome flexible working discussions and understand that life changes. Please talk to us about how we can support during your application.
We are proud to have been accredited Disability Confident Leader and are committed to an inclusive recruitment process. For accessibility information please read more here.
Please note:
Tesco will recruit individuals who are over 18. Some roles require early morning or late shifts or work in certain areas; eligibility criteria apply.
From time to time, high volumes of applications may lead to earlier role closures. Feedback is provided to interviewees.
For more information about us please visit
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