Assistant Manager

Assistant Manager

Gloucester Quays Outlet – Ben Sherman

37.5 hours (Full-Time)

To assist the manager in driving consistent improvement to the store’s sales, KPIs and all other areas of measured success. To help recruit, retain, motivate and develop the team to drive the success of the store. To maintain exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility to meet the needs of the store

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communication skills

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Retail Management