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Cafe Team Leader: Drive Joyful Service & Customer Happiness
Job in
Gloucester, Gloucestershire, GL1, England, UK
Listed on 2026-09-05
Listing for:
Dunelm
Full Time
position Listed on 2026-09-05
Job specializations:
-
Retail
Retail Associate/ Customer Service
Job Description & How to Apply Below
Dunelm is seeking a Pausa Coach for our Pausa coffee shop in Gloucester. You’ll lead a high-energy, hands-on team to deliver a warm, joyful customer experience 35 hours per week. The role focuses on great service, team motivation, and operational excellence in-store.
You’ll be responsible for fostering a culture of care, fast service, and customer happiness, empowering colleagues to take pride in every cup and interaction. The role demands leadership, energy, and a passion for people.
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