Debt Resolution Officer

Field Collections Officer - Gloucestershire

£29,000 + £5,000 Car Allowance + Bonus (OTE £45K)

£45K OTE in a field-based role where you manage your own territory and work independently.
Perfect for someone confident handling difficult conversations and finding solutions.

We are recruiting a Field Collections Officer to cover parts of the South West, working directly with customers to resolve outstanding balances and agree repayment solutions.

This is a field-based position where you will manage your own workload and territory, working independently on a day-to-day basis.

• Visiting customers at home or business premises to discuss outstanding balances
• Negotiating and agreeing affordable repayment plans
• Handling sensitive financial situations in a professional and respectful manner
• Recording activity and maintaining accurate case notes
• Managing your own diary and territory

• Experience in collections, debt recovery or a customer-facing role
• Confident handling difficult or sensitive conversations
• Strong negotiation and problem-solving skills
• Able to work independently and manage your own workload
• Full UK driving licence

• £29,000 basic salary
• £5,000 car allowance
• Bonus scheme (OTE £45K)
• Full training and onboarding
• Supportive team environment and ongoing development