Visits Centre Assistant

Job Overview

Location: HMP Leyhill

Job Type: Part time, 7 hours per week (weekend working)

Contract Type: Permanent

Salary: £24,570 per annum FTE (£4,586.40 per annum pro rata)

Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme

As a Visits Centre Assistant you will provide support to families visiting loved ones in the Visitor Centre. Services include play and children’s services, and a catering service. You will work as part of the PACT Family team, based primarily in the prison’s visitor centre and visits hall, providing support, advice, guidance, facilitating prison visits and family days, and supporting the play service.

You will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills, be able to manage a demanding workload, and contribute to planning and development of PACTs family work. You should have knowledge of safeguarding/child protection practice, excellent interpersonal communication skills and the ability to work in partnership with a range of agencies.

Pact offers a wide range of employee benefits including a free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave, and more. You will have opportunities to attend internal training events, undergo a thorough induction, and be supported by a friendly and enthusiastic team.

If you feel you meet the requirements of this post please complete an application form by clicking the ‘apply now’ button.

• We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Pact is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6‑month probationary period, verification of identity and right to work in the UK, satisfactory references covering a 3‑year period, declaration of any unspent criminal convictions (and a satisfactory risk assessment where appropriate), Prison Vetting and an enhanced Disclosure and Barring Service check.

Bankrupt or County Court Judgements may affect your ability to be successfully vetted to work in a prison.

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life‑changing services to men and women in prison, people with convictions on release, and their children and families. Its vision is a society where justice is understood as a process of restoration and healing, and where prisons are used sparingly as places of learning and rehabilitation, valuing the innate dignity and worth of every human being.

Pact works at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care, building effective partnerships and sustainable solutions on the basis of 120+ years of service delivery. Volunteers and staff operate in courts, prisons, probation services and communities across England & Wales, and the charity is diverse, inclusive, modern and collaborative.