Support Time & Recovery Worker

Client Engagement

• Build trusting, supportive relationships with individuals referred to the service.
• Work collaboratively to identify needs, strengths, and barriers to engagement.

• Help service users access support for health needs, substance misuse, housing, finances, employment, education, and Primary Care.
• Provide practical guidance to improve stability and wellbeing.

• Hold and manage a caseload, offering consistent, person centred support.
• Keep clear, accurate records in line with service requirements.

• Work with partner organisations across health, social care, voluntary sector, and criminal justice.
• Advocate for service users to ensure they receive appropriate support.

• Provide support in custody suites, courts, prisons, and community locations.
• Adapt your approach to suit different environments and individual needs.

• Assist individuals leaving prison with accessing services and reintegrating into the community.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

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