Apprentice Keyworker

Do you have a commitment to making a difference to women’s lives? Are you passionate about supporting women in a holistic, trauma‑informed way to divert them away from the Criminal Justice System and to achieve long‑term lasting change?

As an Apprentice Keyworker, you will play a vital role in providing support and guidance to women involved in or at risk of the criminal justice system due to experiencing multiple and complex needs. Working closely with experienced professionals, you will have the opportunity to learn and develop essential skills through the Adult Care Level 2 Apprenticeship.

Position: Liaison and Diversion Apprentice Keyworker
Location: Gloucester
Salary: £24,500 per annum pro rata
Hours: 28 hours per week (9am - 5pm, 4 days per week)
Holidays: 25 days per annum plus statutory
Pension: Auto‑enrolment pension (6% employer contribution)

• Undertaking assessments of client needs and working with clients to develop, implement, and review gender‑responsive support plans.
• Case managing and key working assigned clients, providing practical and emotional support.
• Building close working relationships with other statutory and voluntary sector partners to ensure effective collaborative multi‑agency working.
• Attending Family and/or Criminal court with clients, whether as offenders or victims.
• Facilitating group interventions.
• Successfully completing the Adult Care Level 2 Apprenticeship.

• Lived experience of the criminal justice system.
• A good level of general education, including English and Maths.
• Awareness of trauma‑informed approaches to working with women.
• Knowledge of a range of relevant local services and women's entitlements, and how to signpost clients to appropriate services.
• Ability to prioritise tasks, manage time, and act on own initiative.
• Experience of adhering to organisational policies, particularly with regard to child and adult safeguarding.
• Ability to communicate with, develop, and maintain constructive working relationships with a wide range of people using excellent interpersonal and communication skills.
• Legal qualification and experience of undergoing an enhanced Children & Adults DBS check.

Lived experience of having been through the criminal justice system, and of mental health, or other associated vulnerabilities is essential, and this should be declared on the application form. Anything that is declared will need to be assessed and considered via the Trust’s Pre‑Employment recruitment checks processes before employment can be confirmed.

• Competitive salary
• Opportunity for professional development and growth within the organisation
• Adult Care Level 2 Apprenticeship
• Rewarding work that makes a positive impact on individuals and communities
• Supportive and inclusive work environment
• 6% employer contribution pension scheme

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part
1).

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check.