Sales and Customer Service Team Leader

Sales & Customer Service Team Leader

45k- 50k

• Godalming, Surrey Office-based Full-time (37.5 hrs)
• Must be within commuting distance of Godalming
• Occasional travel to Oxted required

We're looking for an experienced and driven Sales & Customer Service Team Leader to lead a high-performing team within a vibrant, customer-focused business. This is a fantastic opportunity to join an award-winning organisation known for its quality, service, and strong team culture.

The Role

You'll lead two front-line teams (circa 10 people) across Godalming and Oxted locations.

Your focus will be on:

• Driving new business sales performance
• Delivering excellent client service and retention
• Ensuring operational efficiency and compliance
• Developing a positive, high-performing team culture

Key Responsibilities

• Deliver and exceed team sales targets
• Maintain operational and service standards
• Coach, support and develop team members
• Foster a positive, inclusive and results-driven culture
• Ensure compliance within a regulated environment
• Contribute to the wider Senior Leadership Team

About You

We're looking for a confident, proactive leader who can take ownership and make sound decisions.

You will have:

• Minimum 3 years' experience managing teams
• Strong communication and leadership skills
• A coaching mindset with the ability to develop others
• A positive, "can-do" attitude
• High levels of discretion and professionalism
• A full UK driving licence

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.