Receptionist, Customer Service​/HelpDesk

My Client are seeking an experienced Receptionist to provide a professional, welcoming, and efficient service to clients, visitors, and colleagues within a busy and fast-paced environment.

The successful candidate will have strong communication skills, a proactive approach, and the ability to work effectively both independently and as part of a team.

• Welcome visitors and clients in a friendly and professional manner.
• Notify relevant colleagues of visitor and client arrivals.
• Act as the first point of contact for telephone calls and enquiries, taking messages and directing calls as appropriate.
• Schedule and manage appointments and bookings.
• Handle incoming and outgoing mail and deliveries.
• Process and respond to incoming emails and correspondence.
• Maintain and update customer, client, or organisational records accurately.
• Process payments and undertake basic cash handling duties where required.
• Scan, file, and attach documents to electronic records and databases.
• Ensure reception, waiting, and communal areas are maintained to a high standard of cleanliness and presentation.

• Previous receptionist or customer service experience.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office and database systems.
• Professional, friendly, and customer-focused approach.
• Reliable, adaptable, and able to work as part of a team in a busy environment.