Customer Delivery Driver, Supermarket Assistant

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

Age requirement: You must be 18 years or older to work in this role.

• Check your delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensure all vehicle safety checks are complete, maintain full road compliance, health and safety.
• Act as an ambassador for the Waitrose brand while on the road, providing great customer service.
• Help customers with their shopping and build rapport based on trust and service.
• Support the wider shop team when required with general shopkeeping tasks.

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time‑management skills.
• Ability to cope with the physical requirements of the role (lifting crates, moving cages).
• Comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Varied hours of full‑time work across seven days, including early starts, late finishes, evenings and weekends, between 06:00 and 22:00.