Child Sponsorship and ServiceTeam Coordinator

Child Sponsorship and Service Team Coordinator

The GOD’S CHILD Project is an international nonprofit organization dedicated to breaking the chains of poverty through education, healthcare, housing, and human dignity programs. With supporters and volunteers worldwide, we connect compassionate individuals to life-changing service and sponsorship opportunities that transform the lives of children and families in Guatemala and beyond.

Position Summary

The Child Sponsorship & Service Team Coordinator strengthens and supports two of the most important pillars of The GOD’S CHILD Project: individual child sponsorship and hands-on volunteer service. This role manages sponsor communication and stewardship, supports accurate and compelling child updates, assists with recruitment and coordination of Service Teams, and ensures a high-quality experience for those who engage directly with our mission.

This is a relationship-driven, detail-oriented position ideal for someone who thrives in a nonprofit environment and enjoys meaningful connection with donors, volunteers, and partner communities.

• Child Sponsorship Program (Approximately 45%)
  • Maintain accurate sponsorship records and child profiles within the CRM/database.
  • Serve as a warm, reliable point of contact for child sponsors via email, phone, and mail.
  • Coordinate the collection and distribution of child updates, letters, photos, and stories from field staff.
  • Ensure new sponsors receive onboarding materials, welcome packets, and timely communications.
  • Support donor retention by managing renewal reminders, payment follow-ups, and re-engagement efforts.
  • Assist with sponsorship marketing, including storytelling and content for newsletters, social media, and donor communications.
  • Collaborate with program teams to streamline sponsorship processes and ensure consistent data quality.
• Service Team Coordination (Approximately 45%)
  • Serve as the main point of contact for U.S.
    
    -based volunteers and groups preparing to travel to Guatemala.
  • Respond to inquiries, guide prospective volunteers through requirements, and provide pre-trip support.
  • Manage forms, waivers, applications, background checks, and required documentation.
  • Maintain communication with the Guatemala office on scheduling, lodging, projects, and service activities.
  • Track upcoming teams, maintain calendars, and ensure teams are fully informed before departure.
  • Assist with outreach and marketing to recruit new Service Teams and strengthen long-term relationships.
  • Support post-trip stewardship, feedback collection, and follow-up communications.
• General Administrative & Organizational Support (Approximately 10%)
  • Answer phones, greet visitors, and assist walk-in donors and volunteers at the Golden Valley office.
  • Support nonprofit operations, mailings, events, and cross-functional tasks as assigned.
  • Maintain a positive, mission-centered presence representing The GOD’S CHILD Project.
  • Full-time position based in the Golden Valley, MN office.
  • Collaborative, supportive team culture with global mission impact.

Please send your COVER LETTER and RESUME to:
Christy.

Nicolaisen.

Thank you.

• This role is a relationship-driven, detail-oriented position ideal for someone who thrives in a nonprofit environment and enjoys meaningful connection with donors, volunteers, and partner communities.

• Full-time

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