Lead Subaru Technician | Subaru West

The Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Auto Nation as a care-giver for their vehicle safety and reliability.

At Auto Nation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.

• Competitive pay and benefits

• Paid training and OEM certification support

• Opportunities to grow into Service, Sales, Management, Regional, and Executive roles

• Career options coast to coast through our nationwide footprint of locations

• Valid driver’s license

• A passion for cars and customer service

This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Sales Associates, and Managers, just to name a few.

What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards, to drive Customer loyalty.

• Communicating with the Parts Department and Service Advisors regularly to effectively manage production and Customer communication.

• Diagnosing the cause of any malfunction and performing repair, if authorized by the Customer.

• Conducting multi-point inspections to make appropriate recommendations to ensure the safety and reliability of Customer vehicles.

• Documenting work performed on each vehicle on the repair order.

• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”

• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.

• Providing an exceptional customer experience to drive loyalty

The performance of an Advanced Technician is measured by achieving:

• Targeted production

• Targeted Customer Satisfaction Index

• High School diploma or equivalent

• 2+ years of experience as an automotive technician

• Automotive technical training (varies based on store needs)

• Attention to detail

• Organization and follow-up skills

• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician

• Service Advisor

• Service Management

Our Certified Technicians are paid up to $37 .00 per flat rate hour (based on experience level)

Industry-Leading Pay & Benefits

State-of-the-Art Service Bays & Tools

Career Growth with America’s #1 Automotive Retailer

Opportunities for tech rate overrides and longevity bonus (based on tenure and certification)

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and Auto Gear

• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and…