Warehouse Support Technician

Warehouse Support Technician

Golden, CO

Pay From: $38,500 per year

• Eligible for Public Trust
• 2+ years of experience working in a customer service/warehouse ordering and logistics support
• Experience with timecard administration and scheduling
• Experience handling order requests, order fulfillment and filing appropriate orders with warehouse
• Strong computer skills
• Experience supporting work for Federal client is a plus
• Strong communication skills both written and verbal
• Provide high level customer service and support
• Able to work well with a variety of team members
• Strong attention to details and good organization skills
• High school Diploma or GED is required

• The ideal candidates will work with clients and clinicians to take and process orders and assure they are properly filed with warehouses for order completion
• Candidates will support agents with procedures and process for complex transaction
• Ensuring agents understand and comply with all call center objectives, performance standards and policies
• Identifying operational issues and suggesting possible improvements
• Preparation of reports and analyzing data to assist management and clients
• Provide assistance with tasks such as guiding the clinician through the remote order entry system, conducting model changes, device registration, making serial number changes and telehealth service entry procedures

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.

Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.