Director of Operations - Repair & Modernization

Job Details

Job Location:

Golden, CO 80401

Salary Range: $ - $ Salary/year

Department:
Repair & Modernization

Job Summary:

We are seeking driven professionals with a strong entrepreneurial mindset for our Director of Operations position! The Director of Operations is responsible for owning, executing, and interpreting policies to ensure the successful operation of the business. The Director of Operations is the leader for the business group, sets the tone and standard for core values and best practices, and drives business unit success towards goals and objectives.

The Director is a strategic role that maintains alignment and the achievement of Lerch Bates company goals, as well as standardizes practices across the department and company. If you are looking to make a lasting impact with a great company, this could be the role for you!

Company Insight:
Lerch Bates is the global multidisciplinary technical consultancy, saving time and money for those designing, modernizing, investigating, or managing buildings. From risk to ROI, schedule to sustainability, Lerch Bates’ suite of services helps you plan the future of your building at every phase of the building lifecycle. As your partner in finding the best technical outcomes for your project, we ensure functionality, safety, and value work together.

We simplify the path to the best technical expertise for the built environment anywhere in the world. Lerch Bates offers integrated specialties, including vertical transportation, logistics, enclosures & structures, forensics, and multidisciplinary building lifecycle services that optimize performance from design, construction, and management to forensic investigation, repair, and modernization.

The duties listed below are intended only as illustrations of the various types of work that may be performed in this position. They are not intended to prescribe or restrict the assignments that management may make.

• Focuses on the team to identify and implement personal development opportunities, whether technical, project management, or personal.
• Leads, trains, and mentors team members by acting as PM on select projects and meeting individual utilization expectations.
• Facilitates monthly 1:1 meetings with each direct report using a standardized 1:1 meeting tool, observes 2nd-level reports during the initial 1:1 session with the team.
• Oversees Business Operations Specialist by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs.
• Participates in company-wide initiatives as required.

• Responsible for the successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects.
• Leads/co-leads scheduling of resources to achieve individual and team utilization targets as well as revenue goals.
• Reviews Consultant and Specialist level deliverables for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development.
• Evaluates "2-Week Lookahead" by EOB Thursdays the preceding week to ensure the team is efficiently deployed and coordinated. Partners with other team leaders across the business to fill any gaps in the schedule.
• Provides technical assistance and/or staffing availability input on proposals to the Market Development team.
• Provides periodic progress, reports, and other metrics as needed.
• Creates draft and submits final invoices consistent with timelines provided by accounting.
• Reviews monthly accounts receivable and assists A/R team in client outreach for payment, as needed.
• Provides high-touch engagement with clients on projects warranting closer relationships and/or challenging projects.
• Fosters relationships with new & existing clients for tactical and strategic purposes.

• Anticipates and communicates changes regarding clients, local market or industry.
  • Develops plan(s) to optimize and/or mitigate challenges.
• Generates revenue projections, leverages resources, schedules, backlog, etc.
  • Provide status updates biweekly during Ops-huddle.
• Owns department-specific…