Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Be visible, greet, engage, and assist customers actively.
- Process customer transactions quickly, accurately, and efficiently.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to the company's cash handling limits and work honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay updated on current, seasonal, and promotional ads.
- Comply with food safety regulations and safety procedures.
- Identify unsafe conditions or incidents and notify management.
- Inspect equipment regularly and report repairs needed.
- Create a welcoming environment for customers by answering questions about products.
- Follow all applicable laws and company guidelines.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and cooperatively.
- Maintain honesty and integrity with customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform all essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Colorado, King Soopers merged with The Kroger Company in 1983. We serve customers in over 115 stores across Colorado and Wyoming. As part of Kroger, we value diversity and aim to create positive experiences for our customers and communities. We prioritize innovation, growth, and a supportive environment where people matter. Whether seeking part-time work or a new career, apply today to join our King Soopers family!
BenefitsWe offer comprehensive benefits supporting your well-being, including:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling with paid time off and holidays
- Employee Assistance Program and financial coaching
- Associate discounts on various purchases
- Tuition reimbursement up to $21,000
- Growth opportunities through training and career pathways
For more details, visit our Benefits Page.
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