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Community Health Worker, Bilingual

Job in Goldsboro, Wayne County, North Carolina, 27533, USA
Listing for: UNC Health Care
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Healthcare Administration, Health Communications, Community Health
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Description

Summary:

Provides qualified medical interpretive services and cultural awareness of the patient population they serve. The goal is to optimize mutual communication and understanding between patients and the health care personnel. This includes efforts to improve the health literacy, health system access, support, efficiency, and value of care for patients with LEP (Limited English Proficiency).

Responsibilities
  • Primary resource for contact by hospital personnel
  • Focus on patient needs (clinical, social, emotional, logistical, and administrative) with guided support
  • Navigate patients, families, and caregivers through the health care process
  • Review current and produce new resources
  • Assess individual and population health literacy
  • Act as a patient liaison with engagement, communication, support and outreach
  • Patient evaluation and guidance for necessary clinical and non-clinical needs and resources
  • Represent organization, including contact with external people and entities
  • Participates in departmental meetings and other as assigned
  • Manage departmental / organizational tasks including patient follow up and lab result communication
  • Education

    Minimum High School diploma or GED

    Licensure/Certification

    Certified Medical Interpreter

    Experience

    Bilingual (English/Spanish) and bicultural

    CHW Training Preferred

    Knowledge,

    Skills and Abilities
    • Ability to work with detailed information
    • Employ high-level problem-solving skills
    • Ability to work independently but also collaborate
    • Possesses excellent written, verbal, and interpersonal skills
    • Possesses strong customer service and relationship-building skills
    • Possess strong communication skills with diverse populations
    • Exhibit a high degree of independence, adaptability, initiative, and commitment
    • Demonstrates knowledge of data collection and compilation
    • Proficient with Windows-based software including MS Word, Excel and Outlook

    Valid NC Driver's License:
    No
    If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management.

    Job Details

    Legal

    Employer:

    Wayne Health

    Entity:
    Wayne UNC Health Care

    Organization Unit:
    Care Management

    Work Type:
    Full Time

    Standard Hours Per Week: 40.00

    Work Assignment Type:
    Onsite

    Work Schedule:

    Day Job

    Location of Job: WAYNE MED

    Exempt From Overtime:
    Exempt:
    No

    Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

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