Insurance Trainee

Join to apply for the Insurance Trainee role at Atlantic Casualty Insurance Co.

Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto‑Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior).

Our strength comes from our people. For six consecutive years, we’ve been certified a Great Place to Work and consistently ranked among Fortune’s '100 Best Small and Medium Workplaces'. At ACIC, we foster a culture where everyone belongs. We’re a team—supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits.

• Health, Dental & Vision plans (HSA & PPO options)
• 401(k) with company match + financial advisor access
• Tuition reimbursement & student loan assistance
• Paid parental leave
• Counseling and mental wellness support
• Flexible work and in‑office schedules

Whether you’re just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success. Please visit  for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company.

Shadows in multiple departments in a variety of jobs to gain a basic understanding of the overall company. Applicant will develop skills and knowledge throughout the designated training period to ultimately identify a position most closely aligned with applicant’s interests and aptitude while mutually benefiting Atlantic Casualty.

• Learn claims support team functions to include mail handling, answering phones, and all manner of support to assist the adjusters.
• Obtain an adjuster license for the state of North Carolina.
• Learn to analyze, review, and interpret policies, to assess liability, verify and review damages, and properly document information in the claim file.

• Develop basic understanding of how to apply premium audit and account current cash applications.
• Learn how to apply payments in Dashboard application.

• Develop basic understanding of various coverage options. Shadow underwriters to develop understanding of their and fact gathering and decision‑making processes.
• Assist underwriting assistants with policy endorsement processing.
• Underwrite small new and renewal accounts. Support territorial teams in all aspects of underwriting, including policy and inspection analysis, customer service support phone calls, and all other aspects of agency relationship management.
• Learn process of setting up submission files and complete submission database updates.

• Develop basic knowledge of all marketing functions.
• Learn how to prepare communication materials and promotional items utilizing various mediums.
• Shadow marketing team to see how agency relationships are developed and maintained. Learn about agency books of business.

• Learn process of sorting mail and scanning into Image Right.
• Develop basic knowledge of switchboard operations.
• Shadow policy services and learn the workflow for processing policy endorsements.

• Shadow network team to develop understanding of helpdesk functions and overall network management.
• Learn to troubleshoot tickets, manage agent issues and test Atlantic Casualty Express System as well as Policy Issuance with P&C team.
• Gain understanding of database administration functions with database management team.
• Learn inner workings of Claim Center and how to test various components.
• Gain understanding of various roles within IT and the impact on overall organizational effectiveness.

• College degree in risk management and insurance preferred.

• Time management skills.
• Microsoft Office.
• Solid written and verbal communication skills are required to interact competently with internal and external customers.
• Must be capable of logical and creative reasoning and be able to apply those skills in any situation.
• Problem solving on the job is defined but…