Operations Manager

1 day ago Be among the first 25 applicants

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$65,000.00/yr - $80,000.00/yr

What you'll do:
Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community. Establishes and maintains relationships with key individuals or groups in the community, representing the company to various external organizations and championing company‑sponsored programs/events and sustainability efforts to associates, customers and the local community. Ensures compliance with company policies and procedures by holding hourly associates accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives.

Provides supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, and actively listening to associates, assigning duties, evaluating performance and providing recognition, setting clear expectations, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace and providing feedback to ensure business goals are achieved. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high‑quality customer experience.

Assists store manager in driving the financial performance of the facility by ensuring that sales and profit goals are achieved, reviewing and evaluating P&L statements, assisting the management team in controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance and participating in analyzing economic trends and community needs for budgeting and forecasting.

Coordinates completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace.

Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices. Respect the individual:
Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Respect the individual:
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence. Respect the individual:
Attracts and retains the best talent, empowers and develops talent and recognizes others' contributions and accomplishments. Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our…