Powersports Technician

Performance East Inc. – Goldsboro, NC

Performance East is seeking qualified applicants to join our Service Technician team at our Goldsboro, NC location. Since 1994, Performance East has been fueling outdoor passions and delivering exceptional customer experiences as a family-owned and operated dealership. What separates us from the competition is our commitment to maintaining the highest level of customer service and our willingness to go above and beyond to build long‑term relationships with our customers.

We believe great service starts with great technicians. Working at Performance East means becoming part of a tight‑knit, professional team where quality workmanship, accountability, and customer experience matter. Many of the relationships built here—both professional and personal—last a lifetime.

We are seeking experienced technicians with automotive, powersports, or marine background to support our growing service department. Product‑specific OEM training is available, but candidates must already be proficient in all phases of professional technician duties, including diagnostics. This position is open to mid‑level and master technicians, with pay scaling based on experience and performance.

• Commission‑based pay plan with earning potential of $45–$50 per billed hour
• Base flat rate: $30–$35 per hour
  , based on experience
• Performance‑driven earning structure that rewards efficiency and quality
• Tuesday–Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 4:00 PM
• Closed Sundays and Mondays
• Optional Mondays available for technicians seeking additional hours
• Year‑round work
• Heated shop
• Dedicated lot porter and parts support to keep technicians turning wrenches
• Strong internal processes and workflow
• Relocation assistance considered

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Uniforms Provided
• Tool Allowance / Reimbursement
• Paid OEM & Product Training
• Employee Discounts
• Perform diagnostics, repairs, and maintenance on customer units
• Work efficiently on customer‑pay and warranty repairs

(Approx. 70% customer pay / 30% warranty)

• Accurately document:
• Required photos
• Digital multipoint inspections
• Collaborate with a dedicated parts department and lot porter for efficient job flow
• Maintain quality workmanship and productivity standards
• Communicate clearly with service advisors and management
• Maintain a clean, organized, and professional work area

• Quality workmanship is required
• Comebacks tied to technician workmanship forfeit bonus eligibility
• Performance‑based environment focused on:
• Accuracy
• Documentation
• Accountability

• Prior technician experience in automotive, powersports, or marine service
• Strong diagnostic and problem‑solving skills
• Ability to work independently and as part of a team
• Own basic professional tools
• Valid driver’s license
• Certifications not required (OEM training provided)

• Fast‑paced,
  drama‑free shop culture
• High standards without unrealistic expectations
• Strong focus on customer experience
• Family‑owned dealership that invests in its people
• Clear processes, consistent workflow, and long‑term stability

Job Type: Full‑time

• 401(k)
• Health insurance
• PTO
• Dental and Vision Insurance
• Life Insurance
• Long Term Disability