Oracle EBS Techno Functional Consultant SCM

Oracle EBS Techno Functional Consultant SCM

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• Functional Support & Process Continuity:
  Serve as the lead support consultant for Oracle EBS SCM modules:
  Order Management, Purchasing, Inventory, Shipping, Fulfillment, and Advanced Pricing.
• Troubleshoot and resolve issues across O2C and P2P processes such as incomplete orders, PO exceptions, shipping failures, receiving errors etc.
• Analyze data and process deviations impacting supply chain execution, procurement, and order fulfillment.
• Collaborate with business users (e.g., planners, buyers, fulfillment teams) to provide functional issue resolution and proactive support.
• Support critical period-close operations and ensure continuity during high-volume transaction windows.
• Lead issue triage sessions, document resolutions, and create reusable functional knowledge base entries.
• Technical Troubleshooting & Integration Support:
  Investigate and resolve defects in RICEW components (Reports, Interfaces, Conversions, Extensions, Workflows) impacting SCM processes.
• Perform code analysis and debugging in PL/SQL, Oracle Forms/Reports, BI Publisher, and Workflow Builder.
• Troubleshoot integration failures via SOA Suite, OSB, and file/API-based interfaces involving external WMS, 3PL, Retail, and eCommerce systems.
• Coordinate with DBAs and infrastructure teams for concurrent manager tuning, performance bottlenecks, and job failures.
• Execute approved data fix scripts and track changes via CAB and ITSM workflows.
• Contribute to defect trend analysis and recurring issue mitigation strategies.

• In-depth knowledge of Order to Cash (O2C) – Order Management, Shipping, AR integration;
  Procure to Pay (P2P) – Purchasing, Receiving, AP touchpoints; SCM Execution – Inventory, Fulfillment, Advanced Pricing;
  Planning Systems – ASCP/MRP and supply-demand reconciliation.
• Proven ability to understand transaction flows, setups, and dependencies across modules. Experience supporting cross-functional processes and integration with external logistics systems.
• Strong hands-on experience with PL/SQL, Oracle Reports, Oracle Forms, BI Publisher, Workflow Builder.
• Debugging and resolving issues in custom concurrent programs and workflows.
• Interface troubleshooting with SOA Suite, OSB, XML, REST/SOAP APIs.
• Familiarity with Oracle EBS logging, error handling, and debugging tools.
• Working knowledge of Service Now (or similar ITSM tools) for incident/change management.
• Familiarity with ITIL practices, CAB processes, and defect lifecycle documentation.
• Experience operating in SOX-compliant and audited environments.
• Strong written and verbal communication for stakeholder updates and RCA documentation.

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting

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