Product Manager, Network Platform

Reports to:

Head of Product | Peer Partner:
Engineering leadership (Network, Software, and Systems Engineering)

Location:

Goleta, CA (local preferred); hybrid with regular travel considered

Job Overview

The Product Manager, Network Platform owns the product strategy, roadmap, and requirements for the Network connectivity that makes remote robotic surgery possible. You will turn clinical, customer, and regulatory needs into clear network product requirements: latency and jitter budgets, availability targets, security posture, and deployment models for hospitals worldwide.

You will work as a peer and close partner to Sovato’s Engineering leadership, including the Director of Network Engineering and the leaders of Software Engineering. Engineering owns how the platform is designed, built, and operated; you own why and what: the problems worth solving, the priorities, and the definition of success. Together you will deliver a network platform that surgeons, hospital IT teams, and patients can trust.

This role suits a product manager who has worked closely with networking products, customers, or teams, and understands how networks behave in the real world. You don’t need to have been a network engineer, but you should be comfortable discussing SD-WAN, routing, cloud connectivity, and security with engineers and customers. You will collaborate daily with Engineering, Operations, Clinical, Quality/Regulatory, and Executive teams.

Primary Responsibilities

Own the multi-year vision and roadmap for Sovato’s global surgical network platform

Define product requirements for SD-WAN, VXLAN, Cloud connectivity, edge/site deployments, and network security Set measurable targets for latency, jitter, packet loss, failover time, and availability that support safe remote surgery

Prioritize the backlog across customer commitments, platform reliability, security, and cost

Track the market (SD-WAN, SASE, 5G/private cellular, LEO satellite, cloud networking) and translate trends into roadmap bets

Customer & Clinical Discovery

Engage hospital IT, network, and security teams to understand their environments, constraints, and approval processes

Work with surgeons and clinical staff to translate the procedure experience into network requirements

Capture site-readiness needs and turn them into repeatable onboarding standards and checklists

Represent the network platform in customer engagements, technical deep dives, and security reviews

Requirements & Delivery (with Engineering)

Write clear PRDs, user stories, and acceptance criteria that Network and Software Engineering can build against

Partner with Engineering leadership, including Network Engineering, on architecture trade-offs, build-vs-buy decisions, and release planning

Define the product experience for network monitoring, observability, and self-service tooling

Drive launches and deployments from requirements through validation, pilot, and general availability

Evaluate carriers, SD-WAN, security, and cloud networking vendors (e.g., Fortinet, Arista, AWS against product requirements

Align vendor roadmaps with Sovato’s needs and influence partners’ feature priorities

Support commercial decisions on connectivity costs, bandwidth tiers, and service levels

Reliability, Metrics & SLAs

Define the product KPIs and customer-facing SLAs for network performance and uptime

Partner with Operations on incident reviews and turn learnings into roadmap items

Build dashboards and reporting that show network health to internal teams and customers

Compliance, Security & Documentation

Ensure network requirements meet healthcare security and privacy obligations (e.g., HIPAA) and medical device expectations

Work with Quality/Regulatory on design controls, traceability, and documentation within the

QMS

Own…