Fire Service Technician

Location:

Gonzales, Louisiana, and surrounding service areas.

Employment Type:

Full-Time. Department:
Fire, Security, and Life Safety Services.

Global Security, a Vera Pro company, provides professional fire alarm, residential and commercial security, video-surveillance, access-control, monitoring, and structured-cabling solutions throughout Louisiana. Our team is committed to protecting people and property through dependable technology, quality workmanship, and responsive customer service.

We are seeking an experienced and dependable Fire Service Technician to install, inspect, test, troubleshoot, maintain, and repair commercial fire alarm systems. This position will also support residential and commercial alarm systems, surveillance cameras, and access-control solutions.

The Fire Service Technician performs fire alarm inspections, preventative maintenance, emergency service, corrective repairs, and system installations. The technician also installs and services residential and commercial security alarms, surveillance cameras, door-access systems, and related low-voltage equipment.

The ideal candidate has strong troubleshooting skills, works well in residential and commercial environments, and understands the importance of protecting customers, their property, and their facilities.

• Inspect, test, maintain, troubleshoot, and repair commercial fire alarm and life-safety systems.
• Perform required fire alarm inspections in accordance with applicable codes, standards, manufacturer instructions, and customer requirements.
• Diagnose system troubles, ground faults, communication failures, false-alarm conditions, device problems, and other operational issues.
• Service fire alarm control panels, initiating devices, notification appliances, smoke detectors, duct detectors, pull stations, power supplies, batteries, and related components.
• Program, configure, and test fire alarm panels and connected devices when qualified and authorized.
• Identify system deficiencies and clearly document recommended repairs or corrective actions.
• Assist with fire alarm installations, upgrades, acceptance testing, and customer training.

• Install, activate, program, service, and upgrade residential and commercial intrusion-alarm systems.
• Install and service alarm panels, keypads, door and window contacts, motion detectors, glass-break detectors, sirens, panic devices, smoke detectors, carbon-monoxide detectors, and related equipment.
• Connect and test alarm systems for central-station monitoring using cellular, internet, or other supported communication methods.
• Diagnose false alarms, communication failures, damaged devices, wiring problems, and other security-system issues.
• Train customers on system operation, user codes, mobile applications, arming and disarming procedures, and basic troubleshooting.
• Install, configure, maintain, and troubleshoot residential and commercial surveillance-camera systems.
• Install indoor and outdoor cameras, video doorbells, network video recorders, digital video recorders, power supplies, PoE switches, and related equipment.
• Perform camera placement, mounting, focusing, aiming, and field-of-view adjustments.
• Configure recording schedules, motion detection, alerts, remote viewing, user access, and mobile applications.
• Diagnose camera connectivity, cabling, power, recording, storage, and image-quality issues.
• Assist customers with accessing live and recorded video from computers and mobile devices.
• Document camera locations, network information, device credentials, and system configurations in accordance with company security procedures.

• Install, service, and troubleshoot residential and commercial access-control systems.
• Support card readers, keypads, door controllers, request-to-exit devices, electric strikes, magnetic locks, door contacts, power supplies, and related hardware.
• Assist with system programming, credential enrollment, access schedules, door groups, user permissions, and audit-report configuration.
• Diagnose door hardware, reader, controller, communication, power, and locking-device problems.
• Test door operation, emergency egress, request-to-exit functions, and access-control events.
• Coordinate with locksmiths, door contractors, electricians, IT personnel, and other trades when required.
• Provide basic customer training on credentials, user administration,…