Housekeeping

Description

Be Part of Something New – Join the Opening Team at Tru by Hilton Goodlettsville, TN!

We're excited to bring a fresh and energetic hotel experience to Goodlettsville with the grand opening of the brand-new Tru by Hilton
. As we prepare to open our doors, we’re looking for passionate, service-focused individuals to join our team and help shape the guest experience from day one.

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

• This position is eligible to receive digital tips!
• Travel Perks
• Optional Daily Pay
• Flexible Schedules
• Health/Life Insurance
• 401k
• Paid Time Off
• Dental/Vision
• Employee Assistance Program
• Referral Program

Assure the private and public spaces are consistently maintained and brand standards are up kept.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily in accordance with brand standards/company policy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
• Change and replenish bed linens, towels and other guest amenities, as needed
• Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms
• Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary
• Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
• Turn in and log all guest property left in room or other public space
• Attend pre-shift meetings to learn assignments and the day’s tasks
• Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)
• Perform guest turn down service, as needed
• Follow Company policies and procedures
• Other duties as assigned by supervisor or management
• Ensure all rooms/assigned tasked are completed with the allotted MPR’s

• Knowledge of housekeeping and laundry operations and procedures
• Knowledge of proper use and storage of cleaning chemicals
• General knowledge of equipment such as vacuums, commercial washers and dryers
• Able to understand and speak some of the English language
• Able to prioritize work assignments
• Demonstrate genuine care for customers and employees
• Able to work in fast paced environment

High school graduate or GED preferred.

Previous hospitality housekeeping experience preferred.

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more, if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally.

Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.

Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.

Em…