Teller Supervisor

Teller Supervisor

Join to apply for the Teller Supervisor role at TENCU

Location:

Rivergate Branch (Goodlettsville, TN)

Job Type: Full-Time (On-Site)

Schedule:

Monday - Thursday, 8:15 AM - 5:15 PM and Friday, 8:15 AM - 6:15 PM

Compensation: $23.00 - $26.00 hourly (Depending on Experience)

Join our dynamic Operations Team in Goodlettsville, TN

Are you passionate about helping people? TENCU is seeking a motivated and personable Teller Supervisor to oversee operations at our Rivergate branch. This entry‑level supervisory role ensures smooth teller line operations, exceptional member service, and achievement of branch goals through referrals and cross‑selling.

At TENCU, we believe in building a team that is guided by our core values of Member‑Centric, Integrity, and Innovation. We’re a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

• Supervise teller line operations and staff performance
• Ensure compliance with operational procedures and regulatory standards
• Conduct performance reviews and recommend salary adjustments
• Maintain interior and exterior Credit Union assets, equipment, supplies, facilities and grounds
• Communicate regularly with staff and leadership on goals and performance
• Support community outreach and marketing efforts
• Monitor and report on branch transactions, corrections, and audits
• Collaborate with Risk Management and Internal Audit
• Assist with operational reporting and documentation
• Perform other duties as assigned (role may require overtime beyond 40 hours per week)

We are proud to offer a comprehensive benefits package with competitive pay, employer‑paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven paid holidays.

• High school diploma or equivalent (required)
• Some college in business or related field plus 1 year of management experience required; or 3 years of financial institution experience with 2 years in management required
• Strong knowledge of credit union operations and regulations
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite and Outlook
• Minimum typing speed of 40 wpm and maintain 95% accuracy
• Ability to work independently and manage multiple projects
• Ability to travel to attend in‑person meetings at the Main location

• Ability to sit and use a computer for extended periods
• Ability to move throughout the branch and lift up to 50 pounds
• Ability to drive a credit union vehicle

To be hired for this position the candidate must pass a drug screen and background check.

TENCU is an Equal Opportunity Employer.

* This job opportunity is only open to local candidates in Tennessee*

No recruiters please

For more information, or to apply now, you must go to the website below. Please do not email your resume to us as we only accept applications through our website.