WRG Director of Operations -Arizona
Listed on 2026-10-15
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Management
Operations Management, Project & Program Management, General Management, Healthcare Management
Come join our team! Be part of something fun and exciting here at Papa Johns! We have a wonderful culture and are looking for the best people to provide customers with happy, friendly, and quality service. We are currently looking for an individual to fill our Director of Operations position in Arizona
This position will be responsible for managing several locations in Arizona
The Director of Operations Leads a team of General Managers for corporate restaurant operations within an area consisting of several restaurants ensuring people development, product quality, customer satisfaction, image management, restaurant profitability, and assimilation into Papa John's culture.
Duties and ResponsibilitiesDemonstrate exemplary managerial and operations skills including making a quality product and ensuring safe speed of service; adhering to and ensuring compliance with Worthington Restaurant Group policies, practices, and procedures by effectively utilizing company resources, managing training, providing necessary guidance, and regularly visiting in their restaurants; monitoring proper delivery market sizes; remaining current on operational changes, deploying changes and developing strong working relationships with Worthington Restaurant Group departments and operations team.
Provide quality customer service to build and maintain a customer base; and maintain a strong presence in the community; professionally and promptly respond to customer concerns or issues including customer complaints and ensure appropriate and timely resolution of customer concerns or issues.
High School Diploma or GED required;
College degree preferred Three to five years of progressive management experience required Three (3) years in multi-unit management preferred
Analytical
Skills:
effectively uses data to generate insights for operations excellence Planning & Prioritization: highest impact, the highest value Communicates Effectively Problem-Solving; ability to use logic to solve problems using effective solutions Process Improvement:
Strive to continually improve Ability to build and leverage talent Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health benefits
- Employee discount
- Paid time off
Schedule:
- Varies
Supplemental pay types:
- Bonus pay
- Car Allowance
It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
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