Data Center Facilities Technician

Join to apply for the Data Center Facilities Technician role at Salute.

Pay: $24.00/hr - $26.00/hr (Based on qualifications)

Location:

On-site position in Goodyear, AZ.

• Time to Recharge: Enjoy 8 company-paid holidays
  , 2 floating holidays
  , and
  PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30 days of employment.
• Peace of Mind:
  The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA
  , mental health resources,and gym discounts
  —because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services
  , home & auto insurance
  , pet insurance
  , and protection for life’s unexpected moments.

• Basic knowledge of site facility infrastructure regarding power, thermal management and associated systems.
• Working knowledge of facility equipment including, but not limited to, pumps, compressors, CRACs, UPS, generators, switch gear, BMS, life-safety systems, security systems and more.
• Work with senior colleagues, team members, vendors, and other stakeholders to test and install data center infrastructure equipment and services.
• Work closely with senior staff to ensure that operational services functionality meets or exceeds customer expectations for performance, reliability, escalation, and communication, as per SLA.
• Work closely with vendors to resolve service-affecting incidents and/or outages.
• Troubleshoot infrastructure and equipment problems, placing service calls when problems remain unresolved.
• Provide data center white space support to managed services, including, but not limited to: routers and switches and other customer or self-owned digital infrastructure.
• Perform trouble isolation and resolution as needed.
• Perform maintenance as needed/directed.
• Perform day-to-day operations, functional maintenance on infrastructure equipment to ensure the reliability and resilience of the data center environment, as per checklists and procedures.
• Perform consolidated event management for all monitored equipment at the data center site.
• Provide monitoring and overall support, ensuring successful operation of all site facility and other mission‑critical equipment infrastructure (Generators, UPS, Thermal Management, Electrical infrastructure, etc.).
• Experience from stacking and racking of servers to battery/power and structured cabling.
• Generate end user performance reports as needed.
• Troubleshoots and resolves client‑side problems, when so required.
• Produce reports with metrics on service requests, problem management, backup and statistics, number of events for internal and external stakeholders.
• Monitor capacity utilization.
• Manages/Monitors physical access to data centers.
• Successfully execute Emergency Operating Procedures (EOPs), when so required at site.
• Trains new staff on all processes and procedures that relate to all the above.

• High school diploma or general education degree (GED)
• Minimum 1 year of electrical or mechanical experience
• Basic knowledge of site facility infrastructure regarding power, thermal management, and associated systems.
• This is an intermediate‑level facility‑focused position for a person with an aptitude to learn and grow in the field of technical operations and maintenance support of electrical and HVAC systems.
• Good observation skills and problem‑solving ability.
• Place SAFETY at the top of anything and everything that they do – without fail.
• Focus on the tasks and activities given to them and remain consistently focused on SAFETY.
• Ability to work on multiple concurrent projects while meeting deadlines and ensuring uptime.
• A penchant for leading projects and can work autonomously under the customer’s direction, written or verbal, on servers/routers/switches.
• Perform their professional duties as a member of a team, as a leader,…