Quality Control Manager

Creative Builds USA specializes in providing unique and custom building solutions exclusively for large-scale commercial projects. We focus on innovative designs that cater to the specific needs and visions of our clients. With a commitment to creativity and quality, Creative Builds aims to transform spaces into functional and aesthetically pleasing environments. For more information about us, check out our website,

Creative Builds USA is based in San Diego, CA, and we are currently seeking a Quality Control Manager to work on site at our new project at the Grand Canyon North Rim in Arizona.

The Quality Control Manager owns quality control across specific projects, from preconstruction through closeout. Develops and administers site-specific Quality Control Plans, leads the three-phase inspection process, and ensures work conforms to contract documents, codes, and manufacturer specifications. Serves as the primary point of accountability for quality on government, commercial, and other projects, working closely with the Superintendent, Safety Manager, and President to protect the company's reputation for craftsmanship and compliance.

The essential functions of this position include, but are not limited to, the following. Creative Builds is a small, hands-on team, and every role is expected to pitch in beyond the items listed below when the project or the business needs it.

• Develop, implement, and maintain project-specific Quality Control Plans (QCPs) in accordance with contract requirements, including three-phase inspection standards on government projects (USACE/NAVFAC-style contracts) where applicable.
• Review contract documents, drawings, and specifications to identify quality requirements, testing standards, and submittal requirements before work begins.
• Establish inspection checklists and quality benchmarks for each trade and scope of work.

• Lead preparatory, initial, and follow-up phase inspections for each definable feature of work.
• Conduct routine site walks to verify work is being performed to contract standards, catching deficiencies before they become costly rework.
• Coordinate and document required third-party testing and special inspections (concrete, welding, soils, etc.).
• Maintain daily quality control logs, inspection reports, and photographic documentation.

• Review subcontractor and supplier submittals for compliance with specifications prior to approval.
• Maintain the submittal log and track approval status, ensuring materials on site match approved submittals.
• Prepare and maintain punch lists, tracking items through closeout with subcontractors.

• Identify, document, and track non-conforming work through resolution.
• Issue non-conformance reports and coordinate corrective action with subcontractors and the Superintendent.
• Escalate unresolved quality issues to the Project Manager and CEO with clear recommendations.

• Ensure quality documentation meets requirements for government, bonded, and private client contracts.
• Maintain organized, audit-ready quality files for each project.
• Support closeout documentation, including as-built verification and warranty documentation.

• Work with the Superintendent on schedule and sequencing to prevent quality issues caused by rushed work.
• Partner with the Safety Manager to coordinate site inspections without duplicating effort.
• Support proposal and preconstruction efforts by providing quality control approach and staffing plans when requested.

This position has no direct reports. The Quality Control Manager provides…