Asset Protection Specialist

Join to apply for the Asset Protection Specialist role at Hello Fresh

Shifts:

Sunday to Wednesday or Wednesday to Saturday 4:00pm to 2:30am

• Conduct internal theft investigations while strictly adhering to policy and procedures and AP leadership guidance.
• Identify theft trends by leveraging technology, reporting and surveillance tactics.
• Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and standards.
• Identify, upscale, and support internal theft investigations at the direction of AP leadership.
• Prevent theft by gathering intelligence and communicating important issues.
• Understand and appropriately use video systems to monitor theft activity and support internal cases.
• Respond to incidents and submit appropriate documentation for all incidents following AP standards.
• Lead a physical safety and secure culture for our employees by modeling and setting an example to others.
• Provide service and a working experience that meets the needs of the team members and management teams.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• Perform other duties based on business needs in a fast‑paced environment.
• Work with HR, ER, LR and Operations with the utmost regard for the safety and health at Hello Fresh.
• Assist safety, claims, and management teams during accident or injury investigations.
• Assist with the site emergency action plan and liaise with local first responders when needed.
• Use continuous improvement principles to identify ways to improve our standards and outcomes.
• Act as a partner to the business, effectively listening, building rapport, and communicating at all levels; share ideas as a trusted advisor.
• Recognize and resolve ambiguous or challenging situations, focusing effort on meeting or exceeding goals, and providing ways to improve efficiency.
• Identify the system component that is causing an error, analyze options to resolve it, and execute the task.

• High school diploma or equivalent.
• Must be at least 18 years of age or older.
• Preferred 2–3 years of retail or distribution asset protection experience.
• Welcoming and helpful attitude toward visitors and employees.
• Learn and adapt to current technology needs.
• Effective communication skills.
• Work both independently and with a team.
• Manage workload and prioritize tasks independently.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google apps (Gmail, Drive, Sheets, etc.).

• Competitive hourly rate, 401K company match that vests immediately upon participation.
• Generous PTO and additional sick leave.
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment.
• Up to 85% discount on subscriptions to Hello Fresh meal plans (Hello Fresh, Green Chef, Every plate, and Factor_).
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
• Inclusive, collaborative, and dynamic work environment within a fast‑paced, mission‑driven company that is disrupting the traditional food supply chain.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Pay Range: $21.25–$21.25 USD

• Entry level

• Full‑time

• Management and Manufacturing
• Consumer Services

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